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Find complete local and global contact information for all ExxonMobil business, media, product and customer service areas.
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Get in touch with our customer service teams and technical help desk professionals for help with sales, ordering and technical inquiries.
Contact your nearest office using the details on our website.
To contact our Basestocks and Specialities organization:
Europe, Africa, Middle East
Basestocks & Specialties Sales Manager, EAME
ExxonMobil Petroleum & Chemical, BVBA
Hermeslaan 2
Machelen 1831
Belgium, Brussels
Phone: +420 221-45-6130
Asia Pacific
Basestocks & Specialties Sales Manager, Asia Pacific
ExxonMobil Asia Pacific Pte. Ltd.
1 HarbourFront Place
#06-00 HarbourFront Tower One
Singapore 098657
Phone: +65 6885-8005
Facsimile: +65 6885-8949
Americas
Basestocks & Specialties Sales Manager, Americas
ExxonMobil Lubricants & Petroleum Specialties Company
22777 Springwood Village Parkway
Spring, Texas 77389
Phone: +1 800-582-3645
Fax: +1 866-463-5293
Corporate Headquarters
22777 Springwoods Village Parkway
Spring, TX 77389-1425
Downstream Operations
22777 Springwoods Village Parkway
Spring, TX 77389-1425
Exploration and Producing Operations
22777 Springwoods Village Parkway
Spring, TX 77389-1425
ExxonMobil Chemical
22777 Springwoods Village Parkway
Spring, TX 77389-1425
Visit the ExxonMobil Chemical website.
Worldwide and the Americas
ExxonMobil Chemical Company
22777 Springwoods Village Parkway
Spring, TX 77389-1425
USA
Europe, Middle East & Africa
ExxonMobil Chemical Europe
Hermeslaan 2
1831 Machelen, Belgium
Asia Pacific
ExxonMobil Chemical Singapore Pte. Ltd.
1 HarbourFront Place
#06-00 HarbourFront Tower One
Singapore 098633
For information on our credit, commercial, fleet and gift cards and the Exxon Mobil Rewards+ program or mobile app.
Commercial Credit Cards
ExxonMobil Business Card
Program Details / Apply Online
Inquiries / Lost or Stolen Card: 1-800-903-9966
TTY for Hearing/Speech Impaired: 1-888-944-2227
Online Technical Assistance: 1-866-460-5350 (option 2)
Send Payments to:
Processing Center
P.O. Box 78001, Phoenix, AZ 85062-8001
Overnight Delivery for Payments:
Citi Cards
4740 121st Street, Urbandale, IA 50323
General Inquiries:
Credit Card Center
P.O. Box 6404, Sioux Falls, SD 57117-6404
ExxonMobil Fleet Cards
Program Details / Apply Online
Apply by Phone: 1 800-627-3427
Inquiries / Lost or Stolen card: 1 800-624-5140
Pay by Phone: 1 800-950-6157
Send Payments to:
ExxonMobil Fleet Card Services
P. O. Box 6293, Carol Stream, IL 60197-5727
For Correspondence:
EXXONMOBIL ONLINE
PO BOX 639, PORTLAND, ME 04104
Consumer Cards
ExxonMobil Personal Card
Inquiries / Lost or Stolen Card: 1-800-344-4355
ExxonMobil Smart Card
Program Details / Apply Online
Apply by phone: 1-866-379-1010
Or for Hearing and Speech Impaired Only: 1-800-350-9102
Inquiries / Lost or Stolen Card: 1-800-344-4355
Send Regular Payments to:
ExxonMobil
Processing Center
PO Box 78072
Phoenix, AZ 85062-8072
Send Overnight Delivery/Express Payments to:
ExxonMobil
Processing Center
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213
ExxonMobil Consumer Cards - General Inquiries
PO Box 7032
Sioux Falls, SD 57117-7032
ExxonMobil Gift Cards
Card Information
Or phone: 1-866-462-8646
The Exxon Mobil Rewards+ Loyalty Program
The Exxon Mobil Rewards+ Loyalty Program (U.S.)
Program Details / Apply Online
Inquiries: 1-888-REWARD+ (1-888-739-2730)
The Exxon Mobil Rewards+ Mobile App (U.S.)
Details
Payment issues: 1-800-243-9966
Inquiries: 1-888-REWARD+ (1-888-739-2730)
The crude oil group is responsible for marketing ExxonMobil's global production of crude oil and condensates.
For crude oil production and assay information please visit the ExxonMobil crude oil website.
To contact us about purchasing ExxonMobil's crude oil, please contact the following regional offices:
Americas
ExxonMobil Sales & Supply LLC
22777 Springwoods Village Parkway
Spring, Texas 77389
Europe
ExxonMobil Sales & Supply LLC (UK Branch)
ExxonMobil House
Ermyn Way
Leatherhead, KT22 8UX
England
Asia Pacific
ExxonMobil Asia Pacific Pte Ltd
18 Pioneer Road
Singapore 628498
As a global supplier, ExxonMobil Fuels & Lubricants (F&L) has a history of developing and delivering high-performance lubricants, and supporting you in implementing sound lubrication practices to help extract peak performance and maximum value.
Our F&L sales organization is made up of highly skilled professionals with industry and sector expertise to help your business. Whether selling Mobil 1 to consumers in retail, helping your fleet extend vehicle drain intervals, or looking to improve the production run time of your paper mill or the productivity of your windmills, our sales representatives understand the challenges industries face and are ready to ensure the lubricants part of your business equation is optimized.
Furthermore, our knowledgeable Field Engineering Services team supports you in the implementation of programs and practices that help enhance operations and streamline maintenance practices. We offer unsurpassed industry expertise, programs, and tools to support you. We also work with ExxonMobil authorized distributors to help enhance their success in supporting the sales and service of our lubricant brands to end customers.
To contact us, please call one of our customer support centers listed below. (Note: If country of interest is not listed, please contact the nearest country center, utilize the distributor locator, or use the contact us form to send an email by clicking on the Talk to an expert button).
International Marine
Europe/Africa/Middle East
+42023 9000689
Asia Pacific
+86 21 2407 6464
Americas
+1 800 662 4524
Asia Pacific
Southeast Asia
+66 2 204 5340
North Asia
+86 21 2407 6464
India
+91 124 421 7070
Americas
Americas Aviation
1 888 299 2883
Canada
1 888 968 3776
USA
1 800 582 3645
Latin America
Mexico
01 0800 907 3900
Peru
0800 1 0710
Columbia
01 800 091 1155
Argentina
0800 5553776
Europe
Finland
00800 92009
France
00800 970029
Germany
00800 8911101
Italy
00800 949 425
Norway
00800 40963
Poland
00800 4411 560
Russia
007 495 232 2223
Sweden
00200 810304
Turkey
00800 4488 20996
UK
00800 0857421
Africa/Middle East
Egypt
+202 27916500
Nigeria
+234 1 2801780
ExxonMobil
Technical product information
Material Safety Data Sheets (MSDS)
Product Data Sheets (PDS)
General contacts
For general inquiries (not related to bonds), please call +1 972-940-6000.
Bondholder contacts
For inquiries related to bonds, email us, or write to:
Exxon Mobil Corporation
Treasurer's Department — Capital Markets
Attn: Bondholder Services (LOC #140)
22777 Springwoods Village Pkwy
Spring, TX 77389
Shareholder contacts
For inquiries relating to stock transfer, stock purchase, dividend reinvestment, dividend payment, direct deposit of dividends, address change or other account-related items, please write or call:
1-800-252-1800 (within the U.S. and Canada)
1-781-575-2058 (outside the U.S. and Canada)
ExxonMobil Shareholder Services
c/o Computershare
PO Box 43006
Providence, RI 02940-3006
for Computershare's courier delivery:
150 Royall St
Canton, MA 02021
Or, alternatively, go to online support.
Dividend information and current/historical stock price information is available on our website.
Investor relations contacts
Institutional shareholder
Individual shareholder
Get in touch with our customer service teams and technical help desk professionals for help with sales, ordering and technical inquiries.
Contact your nearest office using the details on our website.
Corporate activities, upstream, downstream and chemical businesses
Reporters on deadline may contact our media relations team in the U.S. at +1 (737) 272-1452 or our global in-country media contacts listed below.
Resources
News releases or to receive news releases by email
Company publications
For all other inquiries, please refer to the directory to find the respective contacts for investor, business, product and customer service information.
Canada
Eastern Canada: +1 709 273 1400
Western/Northern/Central Canada: +1 587 476 7010
Latin America
Brazil: +55 21 3206 5060
Argentina: +54 11 3985 3323 or +54 11 3985 3324
Mexico: +52 55 5125 0700
Guyana: +1 592 620 0616
Europe
All inquiries: +44 1372 22 2261 or +44 1372 22 2000
Asia Pacific
Australia: +61 39261 0022
Indonesia: +62 811 871 3486 or 62 811 103 6999
Malaysia: +60 3 4815 2484 or +60 3 4815-2289
Singapore: +65 6015 8496
Africa
Angola: +244 938 761 994
Chad/Cameroon: +44 13729 41578
Nigeria: +234 1 280 1100 ext. 22002
Russia/Caspian
Azerbaijan: +994 12 982 460
Kazakhstan: +7 7172 694 101
Moscow: +7 495 139 1444
Sakhalin: +7 4242 677363 or +7 4242 677360
Middle East
Qatar: +974 4045 9187
Saudi Arabia: +966 1 273 8425
For decades, Esso, Exxon and Mobil have provided reliable and trusted fuels that not only meet, but exceed customer confidence and expectations.
At home or on the move, quality performance is at the heart of every product we sell. We are proud of our longstanding reputation for excellence in our industry and will continue to anticipate and meet the growing needs of consumers.
In many countries, including the United States, the majority of our branded services stations are owned and operated by independent businesses that set their own operating practices and procedures. We have impressed upon our branded wholesalers and their resellers the importance of providing prompt, courteous and reliable service to the motoring public at all times.
In the event of a customer concern, we suggest that you contact the store manager directly for prompt handling by filling out the “Station experience” form. Please specify the name/location of the station so we can address appropriately.
Contact us by phone:
North America Customer Care
1-800-243-9966
Background on ExxonMobil's Supplier Diversity Program
ExxonMobil values its diverse workforce and works to promote a diverse supply chain. In the United States, we have cultivated diversity across our supply chain through our supplier diversity program for more than 40 years. ExxonMobil's supplier diversity program is a proactive business process to provide diverse suppliers access to purchasing opportunities.
Our supplier diversity program focuses on the following diverse classifications: minority-owned businesses; women-owned businesses; small businesses; lesbian-, gay-, bisexual- and transgender-owned businesses; veteran-owned businesses; service-disabled veteran-owned businesses; and businesses owned by people with disabilities.
To be awarded ExxonMobil business, as with any supplier, diverse suppliers must meet ExxonMobil's standard qualification requirements including technical, operational and safety standards. ExxonMobil Supplier Expectations, a set of guidelines that outlines our expectations of suppliers inclusive of human rights, can be viewed here.
For more information about ExxonMobil’s commitment to supplier diversity, including information about our Tier 2 program, please see “Promoting supplier diversity” in our Sustainability Report.
Supplier Diversity Registration
If you are a diverse supplier, we recommend you register with CVM Solutions Supplier Registration by clicking here. If there is an immediate need for your goods or services you could be contacted quickly. You may be contacted either by Global Sustainable Procurement / Supplier Diversity or directly by a Contracts or Category Manager. If there is no immediate need, bid or negotiation, your information will remain documented until there is an opportunity in your area.
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